How Can We Help You?
Our client support team is available 24/7 to assist with any questions or concerns.
Live Chat
Chat with a support representative in real-time. Average response time: under 2 minutes.
Email Support
Send us a detailed message and we'll respond within 4 hours. Priority responses for active clients.
Phone Support
Speak directly with a relationship manager. Available 24/7 for all account tiers.
Security Issues
Report suspected unauthorized activity or security vulnerabilities. Immediate response.
Account Support
Help with account opening, verification, deposits, withdrawals, and plan changes.
Trading Desk
Direct line to our OTC trading desk for execution support and market inquiries.
Submit a Support Ticket
Quick Resources
- How do I reset my password? →
- What are your trading fees? →
- How long do withdrawals take? →
- How do I upgrade my account? →
- What security measures do you have? →
- How do I contact my relationship manager? →
- Terms of Service & Privacy Policy →
Support Hours
Z Emergency?
If you suspect unauthorized account access or a security breach, call our security hotline immediately:
+44 20 7095 0999